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Privacy Policy

Last updated: 2026

Who we are

This privacy policy applies to the website and community features operated by GoChinaTravel. If you have any questions about this policy or your data, you can reach us at [email protected] (our data controller contact).

What we collect

When you create an account, we collect your email address and any nickname you choose to provide. When you submit a question or answer in the community, we store what you write along with your nickname and country if provided. We do not collect location data, device fingerprints, or ad-tracking data.

Cookies & local storage

We only use cookies / local storage strictly necessary for login and interface preferences โ€” no advertising or tracking cookies. See our Cookie Policy for the full list, and use the "Cookie Settings" link in the footer to change your choice at any time.

View Cookie Policy

How we use it

Your email is used only for authentication and account recovery โ€” never for third-party advertising. Community submissions are published on the site only after manual moderation approval; unapproved content is never shown publicly.

Storage, security & international transfers

Account and community data are stored in Supabase (managed PostgreSQL, whose data centers may be located outside the EEA) and accessed via a server-side proxy. Login sessions are kept in httpOnly cookies that client-side scripts cannot read, reducing the risk of session theft. If you are in the EU/UK, your data may be transferred to and processed in countries outside the EEA; we require processors to have appropriate safeguards in place (e.g. Standard Contractual Clauses).

Data retention

Account data is retained for as long as your account exists. Community Q&A content is retained as public content for the benefit of other travelers unless you request deletion. Content rejected during moderation is cleaned up within a reasonable period.

Your rights

Wherever you are located, you can request access to, correction of, export of, or deletion of the personal data we hold about you. If you're in the EU/UK, GDPR also gives you the right to restrict or object to processing and to data portability, and the right to lodge a complaint with your local data protection authority. If you're a California resident, CCPA/CPRA gives you the right to know, delete, and not be discriminated against for exercising these rights โ€” we do not sell or share your personal information. To exercise any of these rights, contact us at [email protected] and we'll respond within a reasonable timeframe.

Children's privacy

This site is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a minor has provided us with personal data without parental consent, please contact us so we can delete it.

Changes to this policy

We may update this policy from time to time. Material changes will be announced on the site and may prompt you to reconfirm your cookie preferences.

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